Sheppey PCN & Finance Manager
Mrs Karen Graystone
Interim Practice Manager
Mrs Karen Graystone
Admin
Ms Julie Minta
Mrs lee White
GPA GP Assistants
Miss Cassandra Trimmings
Mrs Zoe Kingston
Secretary
Miss Carley Evans
Miss Claire Matthews
Reception Team
Reception Team . Amy Jessop, Emma Love, Alison Almond, Susan Swift, Ida Mahieu, Erika Clarricoats, Nikki Stack, Julie Gibson
Reception Team Leader : Donna Passey
Reception staff attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice, and support delivery of quality patient care. The Reception Staff have a very demanding role. They are there to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.
All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.