Practice Management
Mr Mohammad Halim (m)
Director of Operations
Mohammad is responsible for overall management and quality of care. He would be involved in managing all of the business aspects of the practices such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice management supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Alam Mohammad (m)
Senior Operations Manager
Ahmed Chowdhury (m)
Senior Operations Manager
Babar Baig
Senior Compliance and Oversight Manager
Patient Service Managers
Julia Bishenden (f)
Responsible for day to day operations of Marlowe Park Medical Centre and Kings Family Practice
Ewa Paszkowska (f)
Responsible for day to day operations of St Werburgh Medical Practice
Sudharshini Gunalan (f)
Responsible for day to day operations of London Road Medical Centre and Sheerness Health Centre
Nitin Punekar (m)
Responsible for day to day operations of Conway PMS
Tracy Gray (f)
Responsible for day to day operations of Stonecross and West Drive Surgery.
Team Leader
Dileep Babu and Emma Love
Responsible for day to day operations of Sheerness Health Centre
Patient Care Navigator (PCN) and Patient Care Co-ordinators (PCC)
We have a number of Patient Care Navigators and Patient Care Co-ordinators across all practices to support our patients regularly.
Patient Care Co-ordinator (PCC) team:
The admin team is the backbone of the practice; ensuring that the practice runs smoothly and are always looking for ways to create efficiencies, streamline operations, and implement new programs to the benefit of the team and the practice.
Our dedicated team of administrators cover a vast array of duties ranging from registrations, medical summaries, IT, insurance reports, document management, and medical referrals.
Patient Care Navigator (PCN) team:
The reception team are the first point of contact for all patients at the surgery, you will find the below staff at the front desk reception on the ground floor.
Our experienced Reception team are here to help you in making bookings, answering queries and directing you to the most appropriate service based on your medical needs. They will help you set up you patient online access and update your details so the surgery can keep you informed of new services.